Know What Questions to Ask: These questions are meant to guide you so that you can have an easier time with your event company

 

While renting furniture should be simple, some people have found themselves stuck because they didn’t get enough information before they signed a contract with the furniture rental company. Ideally, you should choose the items that you want and then sign a contract, right? Wrong; like with any other contract, you need to know what you are getting into.

•    What will I pay for the duration that I am renting? Most people ask this question over the phone and then go ahead and rent without visiting the shop. You will be surprised at how much things can change. Whether you are renting short term for a wedding or long term for your home you should go to the shop and sit with one of the employees to calculate how much you will pay in total. You should ask them to include any hidden charges such as the cost of transport to your location and back. Some people complain that rental is much more expensive than buying. This is true, but it allows you to get the furniture that you need without a huge outlay of cash.

•    Find out what situations lead to penalties. There are many furniture rental companies that will charge you more if you rent furniture with them for short periods of time. This obviously doesn’t apply to event rental – weddings, parties and other event tend to last a day – but it applies to home rentals. Long term rentals also attract penalties if you are late on your monthly payments. You want to know all the circumstances you can be penalized for before you rent with any company.

•    Find out about the security deposit – most companies require it in case of damage to the items. Others prefer that you take out insurance on them – if there is damage then your policy is cashed in. These can come to significant amounts and you should know what they are before you take the plunge.

•    Do they have a lot of complaints against them? If you look online you will find that there are many furniture rental companies that have a lot of complaints against them. This is a sign that they are either not very honest or they don’t offer very good customer service. You want to stay away from such.

•    Are they prepared to give you a contract in writing no matter the pressure? In some cases, people go for rentals because they have an emergency – they realize that they have an event coming up tomorrow and they don’t have any chairs or tables. Even when in such a pressing situation you must get written quote – if something comes up it is your only recourse. If you fail to get a written contract it will be your word against the company’s.